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Frankenberggasse 10, Vienna, 1040 (show map)
Hotel Overview
Formerly Best Western Premier Kaiserhof Wien
Before June 2019 Hotel Kaiserhof Wien was known as Best Western Premier Kaiserhof Wien
Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Classic Double RoomSetup a Price Alert for Hotel Kaiserhof Wien
Each day we'll check prices and send you an email for your selected dates at Hotel Kaiserhof Wien. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Kaiserhof Wien
General
On-site parking, Parking, Pets allowed, Private parking, WiFi everywhere
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, Snack bar
Pools and wellness
Fitness centre
Transportation
Airport shuttle, Airport shuttle (surcharge), Car hire, Shuttle service (surcharge)
Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Safety deposit box, Tour desk, Valet parking
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry, Trouser press
Business facilities
Business centre, Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Air conditioning, Allergy-free room, Family rooms, Heating, Lift, Non-smoking rooms, Non-smoking throughout, Soundproof rooms
Room facilities [ These may vary room to room ]
Air Conditioning, Bath, Bath or Shower, Bathroom, Bidet, Carpeted, Coffee machine, Desk, Dressing Room, Electric kettle, Flat-screen TV, Free toiletries, Hairdryer, Heating, Interconnected room(s) available, Linen, Minibar, Radio, Safety Deposit Box, Satellite Channels, Seating Area, Shared Bathroom, Shower, Sofa, Spa Bath, Tea/Coffee Maker, Telephone, Tile/Marble floor, Toilet, Towels, Trouser Press, TV, Upper floors accessible by lift, Wake Up Service/Alarm Clock, Wake-up service, Wardrobe/Closet
Hotel Policies
Check-In
15:00:00- hours
Check-Out
-12:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
Please note that if more than 5 unites are booked, different policies and additional supplements may apply.Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Traveller reviews
Ian “Superb hotel, wonderful staff and excellent location.”
14 Apr 2025
Breakfast was excellent, the room superb and the staff, without exception, were charming and very helpful. The location of the hotel was great for all the city sights.
julie “Superb”
10 Apr 2025
Warm friendly atmosphere and good welcome . Very elegant and comfy rooms. Excellent ensuite. Super breakfast. Polite and professional staff. One problem: the bar is not always able to deliver its promise of bar food at all times as there are not enough staff on duty for this. It needs to be less ambitious with its bar food.
Irene “Superb”
20 Mar 2025
Excellent hotel! Highly recommended. Super clean, excellent breakfast, excellent location. Make sure to meet and have a conversation with Sanjay at the lounge!
Laura “We stayed with friends to celebrate my husband’s birthday. It was our first time in Vienna and it certainly didn’t disap”
17 Mar 2025
From the minute we walked into the hotel all staff were so kind and helpful especially Anastasia on reception who helped us on our every request.
Sławomir “Superb”
17 Mar 2025
Very good hotel. Exceptional staff, great location.
Jaka “Excellent weekend break. Even the lousy wheather coul not spoil it.”
16 Mar 2025
Location, appearance, peace, old-fashioned charm, extremely warm and helpful receptionists Milica & Nikola
Kate “Great hotel, would definitely return”
16 Mar 2025
Very comfortable, great attention to detail. Staff very efficient and helpful (especially the bar manager). Breakfasts excellent
Mary “A touch of Class”
16 Mar 2025
We were fortunate enough to receive an upgrade, unsought, which meant we had a suite. It was really beautiful and comfortable, and although we overlooked an urban street, it was quiet! But Vienna is an incredibly calm city despite its population. The room had everything needed for comfort shower spacious, a massive bath was also in the bedroom (which could be sealed off by double panelled glass doors), and the tvs were good sizes.
Moya “Clean with very good location for seeing the city”
11 Mar 2025
Very clean. Good breakfast. Great location for city centre.
Magda “Lovely hotel”
04 Mar 2025
Very nice traditional hotel, very good breakfast. Availability of a valley parking and a very helpful staff. Location is very close to the city center. I would stay here again.
