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Orwell Road, Felixstowe, IP11 7PF (show map)
Hotel Overview
Formerly Best Western Brook Hotel
Before July 2024 Hotel Coco was known as Best Western Brook Hotel
Before March 2019 Hotel Coco was known as The Brook Hotel

Lock in a great price now and relax with our Price Guardian working for you
Hotel prices fluctuate. Book now, we will check prices each day for you and then let you know how to re-book if an even better price becomes available.Rooms List
Setup a Price Alert for Hotel Coco
Each day we'll check prices and send you an email for your selected dates at Hotel Coco. If you don't have specific dates but would like to check prices for say next weekend or say next month we can check the price too.
When the hotel goes on sale you will know straight away from the daily email and be able to book with confidence that you've got excellent value.
Facilities of Hotel Coco
General
Free parking, On-site parking, Parking, WiFi everywhere
Activities
Darts, Golf course (within 3 km)
Services
Free WiFi, Internet services, WiFi
Food & Drink
Bar, BBQ facilities, Breakfast in the room, Packed lunches, Restaurant, Room service
Front-desk/reception area services
Express check-in/check-out
Common areas
Garden, Shared lounge/TV area, Sun terrace, Terrace
Cleaning services
Daily maid service, Dry cleaning, Ironing service, Laundry
Business facilities
Fax/photocopying, Meeting/banquet facilities
Miscellaneous
Designated smoking area, Facilities for disabled guests, Family rooms, Heating, Non-smoking rooms, Non-smoking throughout
Room facilities [ These may vary room to room ]
Bath or Shower, Bathroom, Coffee machine, Desk, Electric kettle, Free toiletries, Garden view, Seating Area, Shower, Tea/Coffee Maker
Hotel Policies
Check-In
From 15:00:00 hours
Check-Out
Untill 11:00:00 hours
Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.
Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.
The fine print
When travelling with pets, please note that an extra charge of 15 pounds per pet, per night applies. Please inform Best Western Brook Hotel about your pet in advance so we can make the necessary arrangements. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Please note that on certain days functions are held at the hotel and this often involves music being played until midnight. Guests can contact the property to check if they are any functions scheduled during their stay.
Please note that renovation is underway at the hotel. Anticipate minor disruptions. If you have special requests, please use the Special Requests box when booking, or contact the property directly.
If you have special requests, please use the Special Requests box when booking, or contact the property directly.
Traveller reviews

“Superb”
16 Apr 2025
Lovely place to stay, staff were really friendly and helpful, thanks very much 😁

“Fantastic staff and value for money .. great food onsite too”
16 Apr 2025
The receptionist david was exceptional in terms of customer service he is partly why I stayed on another night ..

“Great hotel in an excellent location”
02 Apr 2025
Lovely Hotel in a great location. Room was lovely, bed very comfortable. Staff were fantastic and as for the restaurant, wow Cocktails, Food ,wine ,all top notch .Enjoyed my stay very much. Will definitely stay here again.

“Lovely decor/ bar/restaurant area. Felt safe as a solo traveller. Great location.”
31 Mar 2025
Decor very attractive. Felt safe there. Lovely bar area. Very friendly staff. Proximity to the town. Being able to park out the front. Beds comfy. Not so the pillows!

“Superb”
31 Mar 2025
Everything was lovely can't find one fault.Beautiful room, great food and lovely staff 🙂.

“Staff friendly and helpful especially on reception bar area nice”
27 Mar 2025
First room allocated the bathroom light didn’t work and the toilet didn’t flush given another room which was better but on the top floor and the water pressure was low and the heating turned off early evening which made it quite cold by the middle of the night

“Very good”
25 Mar 2025
Comfy bed, quiet room. Enjoyed dinner in the restaurant. Good location.

“Superb bar the shower.”
24 Mar 2025
All the staff were extremely friendly and helpful!

“Excellent hotel, lovely good size room and a great location for everything”
23 Mar 2025
The size of the rooms, location and shower all excellent

“Fair”
23 Mar 2025
Comfortable ground floor room. Most staff very pleasant