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Hotel Hotel Puerta Chichen

C-15 A No. 30x20 KM 117, Chichén-Itzá, 97751 (show map)

8.4

Very good

693 verified reviews

1/37

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Hotel Overview

Set in Chichén-Itzá, 1.9 km from Chichen Itza, Hotel Puerta Chichen offers accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. With a terrace, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation features room service, a 24-hour front desk and currency exchange for guests.
All guest rooms in the hotel are fitted with a flat-screen TV.
At Hotel Puerta Chichen you will find a restaurant serving Mexican, local and international cuisine. Vegetarian, dairy-free and vegan options can also be requested.
Manuel Crescencio Rejón International Airport is 122 km from the property, and the property offers a paid airport shuttle service.

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Rooms

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Rooms List

Standard Twin Room with Garden View - enter dates to see room photos

This twin room has air conditioning.

Standard Twin Room - enter dates to see room photos

The spacious twin room offers air conditioning, a safe deposit box, as well as a private bathroom boasting a bath or a shower. This twin room features a flat-screen TV. The unit has 2 beds.

Deluxe Room - enter dates to see room photos

The spacious double room offers air conditioning and a safe deposit box, as well as a private bathroom featuring a bath or a shower. The unit offers 1 bed.

Superior King Room - enter dates to see room photos

The spacious double room offers air conditioning, as well as a private bathroom featuring a bath or a shower. This double room features a flat-screen TV. The unit offers 1 bed.

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Facilities of Hotel Puerta Chichen

General
Free parking, Parking, Private parking

Services
Free WiFi, Internet services, WiFi

Food & Drink
Bar, Breakfast in the room, Packed lunches, Restaurant, Room service, Snack bar, Special diet menus (on request)

Pools and wellness
Massage, Outdoor pool, Outdoor pool (all year), Spa and wellness centre

Transportation
Airport shuttle, Airport shuttle (surcharge)

Front-desk/reception area services
24-hour front desk, Concierge service, Currency exchange, Express check-in/check-out, Luggage storage, Private check-in/check-out, Tour desk

Common areas
Garden, Shared lounge/TV area, Terrace

Cleaning services
Daily maid service, Ironing service, Laundry, Trouser press

Business facilities
Fax/photocopying, Meeting/banquet facilities

Miscellaneous
Air conditioning, Allergy-free room, Designated smoking area, Facilities for disabled guests, Non-smoking rooms, Non-smoking throughout, Soundproof rooms

Room facilities [ These may vary room to room ]
Air Conditioning, Bath or Shower, Bathroom, Fan, Flat-screen TV, Safety Deposit Box, Toilet, View

Last updated: 11 Jan 2025 - Update now

Hotel Policies

Check-In
15:00:00- hours

Check-Out
-12:00:00 hours

Cancellation / Prepayment
Cancellation, prepayment and 'book now pay later' policies vary according to room type. Please check the room conditions when selecting your room above.

Accepted credit cards
The hotel reserves the right to pre-authorise credit cards prior to arrival.

The fine print
Breakfast not provided for children in rooms with breakfast included

Traveller reviews

8.4

Very good

693 verified reviews

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Hotel Ratings (Click to select a rating)

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Hui Ping

“Good place to stay for Chichen itza”

8.0

27 Dec 2024

Very good location, 5-10 min driving to cenote and Chichen itza. You can have money exchange there and it is convenient. The ordered breakfast is good.

Nina

“Stay the night close to Chichen Itza”

9.0

10 Nov 2024

Perfect place to stay if you plan a early morning visit to Chichen Itza.

davidburns

“Good”

7.0

04 Oct 2024

The restaurant attached served terrible chicken that tasted like it had been cooked and placed in a fridge for a week or two then reheated and re-served to me...it was the worst tasting chicken ever

Kateryna

“Good”

7.0

22 Aug 2024

Very close to Chichen Itza. Practical if you want to be one of the first visitors at 8 a.m. and still have a chance to relax a bit in the hotel before the checkout at 12

Vinciane

“Excellent hotel, a step away from Chichen Itza”

9.0

13 Aug 2024

The hotel is 5 min from chichen itza. Rooms are big, clean and comfortable. Staff is very nice and helpful. Food is good

Martin

“Great base for Chitchen Itza with nice pool”

8.0

10 Aug 2024

This was a really comfortable option after a long day travelling from isla mujeres. It's situated on the main road through the town of piste which is quite loud, but once you reach the garden side it is a peaceful and well kept area to relax. My boys 10 & 12 loved the large pool which we had to ourselves. The rooms were quiet and comfortable with good aircon. It was a 5 mins drive to Chitchen Itza which was our priority. We arrived at the ruins at 8am (opening time) avoided the crowds and as we were leaving shortly after 10am we saw long queues to get in. The breakfast wasn't included but there were some waffle options for kids.

GERMAN CARVAJAL

“Recommended 100%.”

10.0

11 Jun 2024

Comfortable place, staff was amazing and overall I like my stay in this venue.

Amanda

“Amazing!”

9.0

29 May 2024

Hotel is super nice! A big pool, very comfortable rooms and beds. Good shower. Food on estaurant is fantastic! Receptionist Eduardo is very friendly and attentive! A perfect place to relax after some days travelling!

Anya_1

“Close to Chichen Itza”

8.0

25 Apr 2024

They have very nice swimming pool, Chichen Itza very close, the restaurant at this hotel has rather good food.

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Hotel Hotel Puerta Chichen

C-15 A No. 30x20 KM 117, Chichén-Itzá, 97751 (show map)

Hotel Overview

Lock in a great price now and relax with our Price Guardian working for you

Rooms List

Standard Twin Room with Garden View - enter dates to see room photos

Standard Twin Room - enter dates to see room photos

Deluxe Room - enter dates to see room photos

Superior King Room - enter dates to see room photos

Map

Setup a Price Alert for Hotel Puerta Chichen

Facilities of Hotel Puerta Chichen

Hotel Policies

Traveller reviews

Hotel Ratings (Click to select a rating)

“Good place to stay for Chichen itza”

“Stay the night close to Chichen Itza”

“Good”

“Good”

“Excellent hotel, a step away from Chichen Itza”

“Great base for Chitchen Itza with nice pool”

“Recommended 100%.”

“Amazing!”

“Close to Chichen Itza”

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